假如你是李华，今年双十一你网购了一件物品，但是没有按时收到，而且物品有质量问题。于是你决定向店家的客服写信投...

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问题详情：

假如你是李华，今年双十一你网购了一件物品，但是没有按时收到，而且物品有质量问题。于是你决定向店家的客服写信投诉。

内容包括：

1．投诉的内容；

2．对你造成的影响；

3．索赔要求。

注意：

1．词数100左右；

2．可以适当增加细节，已使行文连贯；

3．信的开头和结尾已经为你写好，不计入总词数。

Dear Customer Service,

Much to my regret, I write this letter to you _____________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours truly,

Li Hua

【回答】

Dear Customer Service,

Much to my regret, I write this letter to you to make some complaints about the computer I bought in your store.

The IBM Desktop computer I ordered from your store on Nov. 11 finally arrived last Sunday, ten days later than expected. Besides, the computer can’t be properly shut down. When I click the shutdown button, it seems that the machine gives no response. And I’m so annoyed with it. Obviously, you didn’t carefully examine it before you sold it.

I have decided to make a complaint against your delivery service and the poor quality of the computer. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no choice but to insist on a full refund.

Yours truly,

Li Hua

知识点：提纲作文

题型：书面表达